Wow, we can’t believe it’s already been a year since we opened our doors and started caring for your amazing pups! From the bottom of our hearts, thank you for trusting us with your fur babies and making our first year so rewarding. We’ve enjoyed every fetch, cuddle, and tail-wagging moment, and we look forward to many more!
Important Updates:
- Rates: Great news! Our rates will remain the same for as long as it’s feasible. We believe in providing quality care at an affordable price.
- Drop-Off and Pick-Up Times: To keep our schedule running smoothly and to maintain a calm environment for all the pups, we ask that you make every effort to stick to our drop-off and pick-up times. It’s a huge help! Also, a quick text when you’re on your way is greatly appreciated.
New Boarding Info:
- Please remember to cancel your boarding reservation at least 48 hours in advance. We often have a waitlist and want to offer your slot to another pup if you can’t make it. Unfortunately, if we don’t receive a timely cancellation, we will have to charge a $50 non-refundable fee (cash or Venmo) before your next booking.
- Special Needs & Intact Pups: If your pup has special needs or isn’t neutered, we may be able to accommodate them for an additional $20 fee—just let us know in advance so we can plan accordingly.
- Daily Rate Reminder: We charge by the day! For example, if your pup is dropped off Monday morning and picked up Friday evening, that’s a five-day stay.
Thank you again for your loyalty and for making our first year such a success! We look forward to seeing you and your pups soon!
— The Team at Big Dog Boarding